Privacy Policy
Effective Date: September 4, 2026
This privacy policy document is a written agreement and an electronic record, valid and enforceable under the Information Technology Act, 2000 (as applicable in the Republic of India) and the rules made thereunder, including amended provisions pertaining to electronic records under applicable Indian statutes. This electronic record is generated by a computer system and does not require any physical or digital signature. Your use of the Solutions constitutes deemed acceptance of this Privacy Policy and any modifications or updates to it.
At Soliton Technologies Pvt. Ltd., we respect your privacy. This Policy, together with our Terms of Use (www.solitontech.com/terms-of-use) and our Cookie Policy (www.solitontech.com/cookie-policy), describes how we collect, use, share, and protect your Personal Information, and the choices available to you. IF YOU DO NOT AGREE, PLEASE DO NOT USE OR ACCESS THE SITE.
This Policy covers information Soliton Technologies Pvt. Ltd. ("Soliton," "we," "us," "our") collects from users of www.solitontech.com, whether or not registered with us, and applies to the "Services" as defined in our Terms of Use.
Definitions
"Personal Information" means any information relating to an identified or identifiable natural person — one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, online identifier, or factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.
"Processing" means any operation performed on Personal Information, whether or not by automated means, including collection, recording, storage, use, disclosure, or erasure.
"Users" or "You" means users of our Services, Solutions, and/or website(s).
Personal Information We Collect
We may collect the following information from you:
- — Information you provide directly: name, contact number (optional), email address, organization, job title, account details, and messages submitted through website forms or call-to-action requests.
- — Information collected automatically: IP address, browser and device type, pages visited, time and duration of visits, referring website, and similar usage data, primarily through cookies and similar technologies. See our Cookie Policy for details.
- — Information from business partners: if you engage with Soliton through an authorized distributor, reseller, or partner, we may receive your information from them.
- — Information from events and webinars: if you register for a Soliton event, trade show, or webinar.
- — Recruitment information: if you apply for a role at Soliton, we collect CV/resume details, education, work history, and related application information.
We collect this information for purposes including: processing inquiries; sending marketing communications (with your consent where required); creating and managing accounts; personalizing your experience; providing customer support; processing invoices and payments; HR and recruitment activities; and improving our Site and Solutions.
How We Use Cookies
Our Site uses cookies and similar technologies to operate correctly, understand how visitors use the Site, and — where you consent — support marketing and advertising activities. For full details on the categories of cookies we use, the specific cookies/vendors involved, and how to manage your preferences, see our Cookie Policy at www.solitontech.com/cookie-policy. You can update or withdraw your cookie consent at any time using the "Cookie Settings" link in the Site footer.
How We Store Your Information
Your information is primarily stored electronically, though certain data may also be stored in physical form. We may store, process, and use your data in countries other than India, always in compliance with applicable law. Where we engage third parties to store or process your data, we require them to adopt reasonable security standards on a commercially reasonable basis.
Sharing Your Personal Information
We do not sell your Personal Information. We do not share your Personal Information with third parties except as described in this Policy, including:
- — Within Soliton and its worldwide subsidiaries, for data processing or storage purposes.
- — With service vendors, contractors, or agents who support order processing, hosting, event registration, sales support, or customer support.
- — With authorized distributors and resellers to respond to your request for our Solutions.
- — In response to a valid request from a competent government or legal authority, or as required by applicable law.
- — In aggregated, anonymized, or de-identified form that cannot reasonably identify you.
- — Where you have separately consented to the sharing.
How We Protect Your Information
We use industry-standard security measures, at minimum those mandated under the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to safeguard your data. No transmission over the internet is completely secure, and any transmission to our Site is at your own risk. We retain Personal Information only as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Soliton does not knowingly collect Personal Information from children under 16 without parental or guardian consent. If we learn we have done so, we will delete that information promptly.
Lawful Basis for Processing (GDPR)
Where GDPR applies, we process your Personal Information on the following legal bases: (i) your consent; (ii) performance of a contract with you; (iii) compliance with a legal obligation; and (iv) our legitimate interests in operating and improving our business, provided these are not overridden by your rights and interests.
International Data Transfers
Where we transfer Personal Information collected in the European Economic Area ("EEA") to countries outside the EEA, we do so under appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or another legally recognized transfer mechanism, and we maintain reasonable technical and organizational measures to protect that data.
Your Rights if You Are in the European Union / UK
If GDPR applies to you, you have the right to:
- — Be informed about the Personal Information we hold about you.
- — Request access to, or a copy of, your Personal Information.
- — Request correction or deletion of your Personal Information.
- — Receive your Personal Information in a machine-readable format, or have it transferred to another entity.
- — Restrict or object to the processing of your Personal Information.
- — Not be subject to a decision based solely on automated processing that produces a significant effect on you.
- — Withdraw consent at any time, where processing is based on consent.
- — File a complaint with your local data protection supervisory authority.
To exercise these rights, email [email protected] with "GDPR Request" in the subject line, describing the right you wish to exercise. We may request additional information to verify your identity before processing your request, and we will respond within the timeframe required by applicable law.
California Privacy Rights (CCPA)
If you are a California resident, see our dedicated CCPA Rights and Choices page at www.solitontech.com/ccpa-rights for full details on your rights and how to exercise them.
Communication Preferences
You control which communications you receive from us. To opt out of marketing communications, follow the unsubscribe instructions in any email, or contact [email protected]. Please allow a reasonable period for your opt-out to take effect.
Changes to This Policy
We may update this Policy from time to time. Continued use of our Solutions after changes are posted constitutes acceptance of the updated Policy. We encourage you to review this page periodically.
Contact Us
For questions about this Policy or to exercise your privacy rights, contact us at [email protected].
Effective Date: September 4, 2026